- Custom built or special order products
- Products that are not new in their original packaging or that have been installed
- Products delivered more than 30 days ago
Please be aware of the following:
- Your return may be subject to a 20% restock fee
- You will be responsible for shipping your return back to We Go Solar.
- Returns must be initiated within 30 days of receipt.
- Products must include all components originally shipped with the item (cables, hardware, etc)
If your product is defective, this may be a warranty issue. The best solutions if to contect the manufacture directly for replacement. If you need assistance contacting the manufacture we would be happy to help.