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Our Newsletter


Terms and Conditions

Terms & Conditions of Sale (the fine print)

The following terms and conditions govern the sale of products by WeGoSolar.com. By submitting your on-line order to WeGoSolar.com, you have indicated your acceptance to be bound by these terms and conditions of sale. At WeGoSolar.com's sole discretion, these terms and conditions may be changed without prior notice at any time before WeGoSolar.com accepts your order.

Availability

WeGoSolar.com does not guarantee that products and services advertised on our website will be available when ordered or thereafter.

Payment Terms

Payment is due by credit card, PayPal, Certified Cheque, Money Order, Wire Transfer or Bank Draft. Once an order is placed by credit card, the credit card account will be verified at the time the order is placed. If your credit card is declined during the order, please contact us to correct the payment issue. No C.O.D. orders are accepted. Orders are processed ONLY upon receipt of payment.

Disclaimer of Warranty

When products are shipped to you, their limited warranties applicable to products are in effect and are included with the shipment. Certain products may have additional warranties provided by the original manufacturer but not by WeGoSolar.com. On our web site, "as is" products may not have warranties from WeGoSolar.com (other than those warranties implied by and incapable of exclusion, restriction or modification under applicable law), but may still hold warranties from the manufacturer.

Payment Shipping and Handling Charges and Taxes

The buyer is responsible for any taxes or tariffs associated with your purchase.

Prices

Prices shown on WeGoSolar.com's website do not include shipping and handling. Neither do not the prices include taxes unless otherwise noted.
 All prices are in Canadian dollars. The price charged for an order will be the price in effect at the time the order is made. Nonetheless, if the price drops before shipment and you notify WeGoSolar.com of the lower price before the product is shipped, in which case (and in that case only) the price charged will be the lower price.

Shipping & Risks during Shipping

When products are shipped to you by common carrier, WeGoSolar.com's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the appropriate requests when placing your order with WeGoSolar.com.

Order Cancellations & Changes

For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.

Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.

Errors, Misprints, and Omissions 

Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, photographs or illustrations. WeGoSolar.com makes no warranty that the content of the website is accurate or complete.

Prior to shipment or delivery of any order, WeGoSolar.com may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. WeGoSolar.com cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an electronic funds transfer has been sent or received. In the event your order is cancelled by WeGoSolar.com after your credit card or debit card has already been charged, will immediately issue a credit to your payment card account in the amount of the charge. Individual bank or credit union policies will determine when this amount is credited to your account. 

WeGoSolar.com is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.

WeGoSolar.com may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantities, promotional or otherwise, available for sale.

Return Policy
Subject to a restocking fee, WeGoSolar.com can allow the return of certain products for credit. The following procedures must be followed if you want to obtain a credit for a return item:
First, you must obtain a return authorization number.
Second, the return item must be accompanied by a return authorization number and received at the WeGoSolar.com warehouse within twenty-four (24) days of WeGoSolar.com's shipment of the item to you.
You must pay the shipping for returned items. A restocking fee of 20% or $35 (whichever is greater) will be subtracted from credit for returned items.

Technical Support
WeGoSolar.com provides technical support for most of its products. Some products may have to use the technical support provided by the manufacturer.

Limitation of Liability
The maximum liability to you for products purchased from WeGoSolar.com shall be limited to the purchase price you have paid for the products. Also, WeGoSolar.com will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. This applies to all situations however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law.

THIS RETURN POLICY IS NOT A WARRANTY. WeGoSolar.com reserves the right to change or to cancel it at any time before accepting your order. For all refunds, you need to precisely follow the previous return procedures to ensure the return of your refund. You need to also allow a reasonable period of time for the product to arrive at our warehouse and pass an inspection process. When your return is accepted, we will process your credit as soon as possible.

Interpretation

These terms and conditions shall be interpreted under and governed by the laws of Canada, without giving effect to conflicts of law rules. Headings used in these Terms and Conditions are for convenience of reference only and are not intended to be part of, or to affect the meaning or interpretation of, these Terms and Conditions.


No Modification

Any additional or altered terms attached or adhering to an order shall be null and void and without effect, unless agreed to in writing by WeGoSolar.com. These terms and conditions may not be modified, altered, or amended without the written agreement of WeGoSolar.com.

Severability

If any provision of these terms and conditions is held to be illegal, invalid or un-enforceable, in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired. The terms and conditions stated herein are declared to be Severable.